How is your holiday protected?
We protect your money with Protected Trust Services. This means that all your hard earned money goes into a separate trust account and is only used for your booking.
- Book your trip with us, a trusted PTS operator.
- Your money is held with independent trustees in trust for your peace of mind.
- Independent trustees allocate your money to pay for your specific booking.
How Does PTS Offer Consumer Protection?
- PTS offers all member companies a trust account and insurance model which ensures all consumer money is fully protected.
- PTS members are fully package travel regulation compliant.
- All consumers can check the PTS membership of a company prior to booking. Simply contact PTS directly for peace of mind.
- If a consumer has any concerns about the allocation of their monies and the holiday supplied by a PTS member they can contact PTS directly.
- PTS is FCA registered to ensure trust and confidence when booking with any PTS member.
JH Travel Ltd is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ”The Package Travel, Package Tours Regulations” all passengers booking with JH Travel Ltd are fully protected for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form.
Your money is fully protected and paid into an independent Trust Account, managed by Protected Trust Services Ltd of 307-315 Holdenhurst Rd, Boscombe, Bournemouth BH8 8BX and its Trustees, chartered accountants – Elman Wall Ltd of 8th Floor, Becket House, 36 Old Jewry, London EC2R 8DD.
See www.protectedtrustservices.com
Protected Trust Services Ltd (company number 06181223)
All funds deposited with PTS via JH Travel Ltd are securely held in the UK.
Your ATOL Protection
All our package holidays that include international flights from the UK are booked through suppliers who are fully ATOL bonded so you have the peace of mind of having full ATOL protection. Ground based holidays with no flight or that include rail or ferry do not need to be ATOL protected, please ask about your protection when booking. For more information about the ATOL scheme please click below.
